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Questionnaire Name - Will the Introduction of Standard Working Hours Improve the Public Health System in Hong Kong?

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1	How often do you use public health service?
	A- Always (0)  B- Usually (0)  C- Sometimes (1)  D- Seldom (2)  E- Never (0)
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2	What is the average queuing time on your visits to public hospitals/clinics?
	A- 0-20 minutes (0)  B- 21-40 minutes (1)  C- 41-60 minutes (0)  D- 1-2 hours (1)  E- More than 2 hours (1)
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3	Have you encountered any of the following scenarios when you use the public health service?
	A- Long wait time (2)  B- Short consultation time with doctors (1)  C- Insufficient medical instruction (0)  D- Poor service (1)  E- Medical errors/accidents (1)
	No Selection (1)   Select 1 item (1)   Select 2 items (2) Select 3 items (0)   Select 4 items (0) Select 5 items (0)
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4	What is the most important reason for choosing public health service?
	A- Cost (3)  B- Time (0)  C- Quality (0)  D- Others (1)
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5	What do you think is the most significant problem(s) in our public health service?
	A- Long working hours of medical staff (2)  B- Too many users (2)  C- Lack of medical staff (2)  D- Lack of resources e.g. medical equipment (1)  E- Others (2)
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6	Do you think the working hours for public hospital doctors are too long?
	A- Strongly agree (2)  B- Agree (1)  C- Neutral (0)  D- Disagree (0)  E- Strongly disagree (0)
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7	Do you think work life balance of public hospital doctors will improve the quality of public health service?
	A- Strongly agree (2)  B- Agree (1)  C- Neutral (0)  D- Disagree (0)  E- Strongly disagree (0)
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8	Do you think standard working hours will affect the quality of our public health system?
	A- Strongly agree (2)  B- Agree (1)  C- Neutral (0)  D- Disagree (0)  E- Strongly disagree (0)
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9	Do you think standard working hours will affect the efficiency of our public health system?
	A- Strongly agree (2)  B- Agree (1)  C- Neutral (0)  D- Disagree (0)  E- Strongly disagree (0)
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10	Do you think the introduction of standard working hours will lead to high implementation cost?
	A- Strongly agree (0)  B- Agree (1)  C- Neutral (1)  D- Disagree (0)  E- Strongly disagree (1)
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11	Would you be willing to pay a reasonable cost for better public health services?
	A- Strongly agree (1)  B- Agree (1)  C- Neutral (0)  D- Disagree (1)  E- Strongly disagree (0)
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12	Would the introduction of standard working hours affect the consultation period?
	A- Increase (1)  B- Decrease (1)  C- No change (1)
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13	Do you think the government should implement standard working hours to all employees in Hong Kong?
	A- Strongly agree (3)  B- Agree (0)  C- Neutral (0)  D- Disagree (0)  E- Strongly disagree (0)
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14	Do you think the government should implement standard working hours to public hospital doctors only?
	A- Strongly agree (1)  B- Agree (0)  C- Neutral (0)  D- Disagree (0)  E- Strongly disagree (2)
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15	What should be the reasonable standard weekly working hours for public hospital doctors?
	A- Below 35 hours (0)  B- 36-45 hours (2)  C- 46-55 hours (1)  D- 56-65 hours (0)  E- Over 65 hours (0)
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16	What are the benefits of implementing standard working hours to public health system?
	A- Improved quality of medical service (3)  B- Improved work-life balance for public hospital doctors (3)  C- Better doctor-patient relationship (2)  D- To be in line with foreign practices (1)  E- Protection of employee¡¯s rights (2)
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17	What are the main drawback(s) of implementing standard working hours to public health system?
	A- Longer wait time (1)  B- Shorter consultation time (1)  C- Lack of resources (2)  D- Enforcement difficulties (2)  E- Lower quality of medical service (1)
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18	Which of the following alternatives (other than standard working hours) can help retain public hospital doctors to stay in the public health system?
	A- Increase the number of recruitment of public hospital doctors (2)  B- Better promotion opportunities for public hospital doctors (1)  C- Better training opportunities for public hospital doctors (2)  D- Better work benefit for public hospital doctors (1)  E- Others (0)
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19	Which of the following alternatives (other than standard working hours) can improve the public health system?
	A- Increase the number of recruitment of public hospital doctors (1)  B- Increase the government budget/resources on public health system (0)  C- Reduce abuse of medical service (1)  D- Restrict the use of public health service by non-HK citizens (0)  E- Others (2)
	No Selection (1)   Select 1 item (2)   Select 2 items (1) Select 3 items (0)   Select 4 items (0) Select 5 items (0)
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