Home ->  Summary

Welcome!

Questionnaire Name - Cable TV 1

Questionnaire Details Download data(Format 1) Download data(Format 2) Showing 1-20 of 32 | Next

1	Have you ever installed Cable TV?
	A- Yes (4)  B- No (0)
	View Details    Download this question    Download data(Format 1)    Download data(Format 2)
2	Are you the existing user of Cable TV?
	A- Yes (2)  B- No (2)
	View Details    Download this question    Download data(Format 1)    Download data(Format 2)
3	Pricing
	A- 1 (0)  B- 2 (2)  C- 3 (0)  D- 4 (0)  E- 5 (0)
	View Details    Download this question    Download data(Format 1)    Download data(Format 2)
4	Customer service
	A- 1 (0)  B- 2 (0)  C- 3 (2)  D- 4 (0)  E- 5 (0)
	View Details    Download this question    Download data(Format 1)    Download data(Format 2)
5	Contents of channels
	A- 1 (0)  B- 2 (1)  C- 3 (1)  D- 4 (0)  E- 5 (0)
	View Details    Download this question    Download data(Format 1)    Download data(Format 2)
6	Attractiveness of other pay TV companies
	A- 1 (0)  B- 2 (2)  C- 3 (0)  D- 4 (0)  E- 5 (0)
	View Details    Download this question    Download data(Format 1)    Download data(Format 2)
7	Football matches
	Maximum  3 Minimum  2 Average  2.75 Sum  11
	Summary     Download this question     Download data(Format 1)    Download data(Format 2)
8	Entertainments, e.g. Movies
	Maximum  3 Minimum  2 Average  2.50 Sum  10
	Summary     Download this question     Download data(Format 1)    Download data(Format 2)
9	24 hours news
	Maximum  4 Minimum  1 Average  2.75 Sum  11
	Summary     Download this question     Download data(Format 1)    Download data(Format 2)
10	Financial information
	Maximum  3 Minimum  1 Average  2.50 Sum  10
	Summary     Download this question     Download data(Format 1)    Download data(Format 2)
11	Children programs
	Maximum  3 Minimum  2 Average  2.50 Sum  10
	Summary     Download this question     Download data(Format 1)    Download data(Format 2)
12	National Geographic & Discovery
	Maximum  4 Minimum  2 Average  2.75 Sum  11
	Summary     Download this question     Download data(Format 1)    Download data(Format 2)
13	Will price frustration affect your consuming habits of Cable TV?
	A- Yes (4)  B- No (0)
	View Details    Download this question    Download data(Format 1)    Download data(Format 2)
14	Attitude of customer service representatives
	Maximum  3 Minimum  2 Average  2.50 Sum  10
	Summary     Download this question     Download data(Format 1)    Download data(Format 2)
15	Function of system (e.g. complicated, easy to use....)
	Maximum  3 Minimum  2 Average  2.50 Sum  10
	Summary     Download this question     Download data(Format 1)    Download data(Format 2)
16	Queuing time to reach customer service
	Maximum  3 Minimum  2 Average  2.75 Sum  11
	Summary     Download this question     Download data(Format 1)    Download data(Format 2)
17	Customer service provides satisfactory answer
	Maximum  0 Minimum  0 Average  0 Sum  0
	Summary     Download this question     Download data(Format 1)    Download data(Format 2)
18	Selling techniques of staffs (e.g. is it too hard-selling or etc...)
	Maximum  3 Minimum  3 Average  3 Sum  9
	Summary     Download this question     Download data(Format 1)    Download data(Format 2)
19	Steps of cancelling serivce
	Maximum  3 Minimum  2 Average  2.67 Sum  8
	Summary     Download this question     Download data(Format 1)    Download data(Format 2)
20	Do you think Cable TV has enough customer service network?
	A- Yes (2)  B- No (1)
	View Details    Download this question    Download data(Format 1)    Download data(Format 2)